No matter your facility size, we provide hands-on, personal service. We customize janitorial services to meet the needs of property management firms, facility managers, and commercial, institutional,
and industrial building owners.
Our expertise in specialized facilities make your transition easy, and our proven processes and well-trained employees keep operations running smoothly.
Need help with your Janitorial companies?
- Deep expertise, self-performed service
- Full range of cleaning services
- Innovative & sustainable programs
- More efficient cleaning approaches
- Stringent hiring & selection process
- Powerful technology enablement tools
Our Services in Minneapolis MN 55458, we include but not limited to:
- Complete all high dusting not reached in the above-mentioned cleaning.
- Top Scrub or machine scrub, rinse, and apply finish to composition floor covering in those areas that show excessive wear.
- Remove fingerprints and marks from around light switches and door frames.
- Vacuum all upholstered furniture.
- Damp wipe telephones using a disinfectant.
- Empty all trash receptacles, replace liners, as needed, and remove trash to a collection point. (Client to furnish liners)
- Vacuum carpeting. we will not be responsible for removal of staples from carpets.
- Clean and polish drinking fountain/water cooler.
- Thoroughly dust all horizontal surfaces, including desktops, files, windowsills, chairs, tables, pictures and all manner of furnishings.
- Damp wipe all horizontal surfaces to remove coffee rings and spillage, as needed.
- Dust telephones.
- Dust mop hard surface floors with a treated dust mop.
- Damp mop hard surface floors to remove any spillage from soiled areas.
- Damp wipe entryway and clean fingerprints from entrance glass.
- Spot clean partition glass.
- Inspect and pick up, as needed, building entrance area.
Commercial Cleaning Services Minneapolis MN 55458
Janitors have access to virtually all areas of a building, including your office, when no one else is around. Your office is the center of your firm's brand, image and reputation in the community. Your office may be home to the firm's intellectual property, trade secrets, or proprietary information such as customer lists and price sheets. You may also keep the names, addresses, phone numbers, social security numbers and dates of birth of your clients and employees in your office. Is this information safe? What do you know about your office cleaner? Has your janitor been convicted of a crime of violence? Is your janitor an illegal or undocumented worker, a violent felon, a drug addict, a corporate spy, or an identity thief?A single case of identity theft could cost your firm thousands of dollars, thousands of hours of labor to fix, and cause enormous damage to your firm's brand, image and reputation among your customers and employees. Identity theft statistics are staggering. The Javelin Strategy and Research Center recently reported:• There were 10 million victims of identity theft in 2008 in the United States, a 22% increase over 2007 • 1 in every 10 U.S. consumers has been victimized by identity theft • Up to 55% of victims take 4-12 months to correct the damage from identity theft • In 2008, existing account fraud in the U.S. totaled $31 billion • The average victim loses between $851 and $1,378 out-of-pocket trying to resolve identity theft • 47% of victims have problems qualifying for a new loan • 70% of victims encounter problems removing negative information from their credit reports • Businesses across the globe lose $221 billion a year due to identity theft • Stolen documents and wallets account for almost half of all identity theft (43%).Evidence developed during the past few years points to an unmistakable and irrefutable connection between illegal or undocumented workers employed as janitors, and identity theft and other crimes. The crime of identity theft is generally committed for two reasons; personal benefit or document fraud. There have been a number of stories in the media about janitors committing identity theft.In Seattle, 2 janitors were accused of stealing the identities of 181 people and running up thousands of dollars in charges. The janitors said they stole the information by rummaging through company files, including personnel files. In Florida, a janitor was charged with stealing the identity of an attorney whose office he cleaned, selling shares of stock owned by the attorney, and running up $20,000 in credit card charges. The U.S. Attorney for the western district of Washington reported that 2 janitors, while employed at a janitorial company working at night in a U.S. Bank branch, stole information on more than 200 bank customers. Using that information, the janitors opened credit accounts in the customers' names, and signed up for on line banking. Using the credit card accounts, they purchased expensive items such as laptop computers, flat screen televisions and airline tickets. Using on line banking they paid their own bills and transferred funds to checking accounts that they then drained. They also submitted change of address requests on line so that the customers did not get their bank statements alerting them to the problem. The indictment charged the janitors with more than $200,000 in fraud.While a significant portion of identity theft is committed for financial gain, identity theft is also perpetrated for the purpose collecting personal data to sell to document forgers or organized identify theft rings. In New York, a janitor at public radio station WNYC was charged with stealing a list of the station's donors and selling it to an identity theft ring.The sad truth is that many cleaning contractors hire persons that they know, or should know, are illegal aliens. Many cleaning companies simply choose to accept identification documents presented by employment candidates at face value even when there is an obvious discrepancy. Failing to verify that employees are who they say they are and eligible for employment in the U.S. unnecessarily subjects building owners, managers and tenants to unacceptable risk of harm and potential legal liability. The seriousness of this risk is demonstrated by two recent cases.In November, 2009, more than 1,200 janitors employed by a janitorial services contractor were fired in Minnesota when they were unable to provide the U.S. Immigration and Customs Enforcement with proof of their legal status in the United States. The vast majority of the 1,200 fired workers turned out to be "undocumented." These illegal aliens may have committed several felonies: document fraud, perjury on an I-9 form, and identity theft if the social security number or other personally identifying information used by the illegal alien belonged to another person. By failing to verify that these persons were eligible for work in the United States, this cleaning contractor exposed its customers, including building owners, managers and tenants, to significant criminal and financial liability under the Immigration Reform and Control Act of 1986.The Immigration Reform and Control Act of 1986, 8 U.S.C 1324a(1), specifically prohibits the hiring of an alien not authorized to legally work in the United States. A much lesser-known section of this law, 8 U.S.C 1324a(4), provides that an entity that uses a contract or subcontract to obtain the labor of an alien knowing that the alien is an unauthorized alien with respect to performing such labor, shall be considered to have hired the alien for employment in violation of law. WalMart Stores, Inc. was reminded of this law the hard way. While avoiding criminal charges, WalMart agreed to pay a record $11 million in fines to the federal government to resolve charges alleging the employment of illegal aliens by the independent contractors WalMart retained to provide janitorial services. The investigation resulted in the arrests of over 350 allegedly illegal aliens. The cleaning contractors that hired the undocumented aliens and placed them in WalMart stores plead guilty to criminal immigration charges and agreed to pay a further total of $4 million in fines.While no one action, or series of actions, can ever provide 100% protection against identity theft or other crimes committed by a janitor, there are several actions that must be taken to mitigate risk in connection with signing a contract for janitorial services.Due diligence. Investigate whether the cleaning contractor has ever been associated with hiring illegal aliens. The internet is a valuable tool in this regard. Search the internet under the name of the company and check the U.S. Immigration and Customs Enforcement website. If a company has a history of hiring illegal immigrants, you would be well-advised to hire a different contractor.Criminal Background Check. Make sure the cleaning contractor conducts an extensive criminal background check on all employees. Insist that appropriate language covering this point be included in your contract. E-Verify. A criminal background check, without more, may be insufficient to detect persons with criminal records. Here's why. Some U.S. citizens, in order to hide extensive criminal histories, will provide a cleaning contractor with a fake name and false proof of identity. If a criminal background check is run using this fraudulent information, the results may come back showing no criminal history when in fact that person has an extensive criminal record. The Department of Homeland Security's E-Verify System confirms the identity of each employee by comparing information from the employee's I-9 form against 444 million records in the Social Security Administration database and 60 million records in the Department of Homeland Security's immigration databases. E-Verify allows the contractor to determine whether that person is who he says he is and confirms the reliability of the identifying information that will be submitted for the background check. In addition, E-Verify determines the eligibility of each employee to work in the United States. Research indicates that illegal immigrants generally are not "undocumented." They commonly possess bogus documents such as counterfeit social security cards, forged drivers licenses, fake "green cards," and phony birth certificates. Experts believe that approximately 75 percent of illegal aliens use counterfeit social security cards to obtain employment. The E-Verify System helps detect this fraud. Before signing any contract for cleaning services, make sure appropriate language requiring the use of E-Verify is included in the contract.By following these simple suggestions, a building owner, manager or tenant can:(1) significantly reduce the risk that a janitor employed by a cleaning service will engage in identity theft, corporate espionage, or other serious crimes against persons or property in facilities under their control, (2) prevent cleaning service outages arising from having their cleaning contractor shut down, imprisoned or fined by U.S. Immigration and Customs Enforcement, and (3) avoid potential criminal liability and large civil fines arising from your cleaning contractor's illegal conduct.Copyright 2010, James Cleaning Service, LLC. All Rights Reserved.
7 Things a Housekeeper Won't Tell You, but Wants You to Know
The pressure from customers to reduce costs is greater than ever due to the current economic climate. Many companies are now reviewing overheads across their business and looking to see where savings can be made. In terms of office cleaning, reduced budgets will ultimately lead to a lower level of service, so it's about taking a logical, common sense approach that balances savings opportunities against critical business needs.Reducing the frequency of the office cleaning operation offers immediate cost savings, with some companies switching from a daily service to alternate days. However, some businesses have taken more extreme measures, which in my opinion is a mistake. For example, if a company is to introduce a deep clean just one day a week and then rely on its staff to maintain the cleanliness of the building for the remainder of the week, this will not only distract employees from their day-to-day roles, but also result in much poorer working conditions by the end of each week.Careful Planning Better planning offers a more effective alternative to simply reducing office cleaning across a business. One of the simplest ways of reducing costs is taking a close look at the overall office cleaning operation to focus resources to make the most of budgets. By classifying areas as either high or low profile it is possible to adapt the office cleaning regime to concentrate on critical requirements.Typically, areas such as the office reception, entrance, washroom, meeting rooms and boardroom are seen as high profile, whilst back office and administrative spaces are seen as low profile. Mind you there is still a fine balance, because cutting back too much on low profile areas can damage the working environment for office staff and have an adverse impact on workforce motivation.Therefore, companies need to undertake a range of initiatives to effectively remove costs from an office cleaning operation without incurring damaging side affects. Intelligent office cleaning is a way of understanding the needs of an operation to reduce the required hours through better scheduling.If a meeting room is often only used on certain days of the week does it need to be cleaned on a daily basis? Could it instead be cleaned every other day or only when it has been in use. With some clever thinking it is possible to streamline an office cleaning operation without impacting on levels of cleanliness, which ultimately removes additional costs. Daytime Approach Switching to daytime office cleaning offers a host of business and operational benefits including reduced costs, increased productivity and enhanced customer care. Additionally, reducing a building's opening hours, for example from 5am-9pm to 8am-7pm, will enable it to be locked down for longer periods, offering reductions in operational costs such as heating, air conditioning and security.Also, there is often a change in customer and staff perception when adopting daytime cleaning. The Increase in the visibility of office cleaning staff raises the overall awareness of the process, highlighting its importance and demonstrating the commitment to high standards. Building occupants tend to show more respect towards office cleaning staff when they see them working hard to keep the building clean, so greater care is often taken by staff and visitors as a result.Having office cleaning staff available during a building's opening hours ensures a consistent level of cleanliness throughout the day. With a traditional service, a building is likely to be clean at the beginning of the day and then standards gradually deteriorate until office cleaning staff return the following evening or morning.Daytime cleaning offers new levels of flexibility and the opportunity to respond to any situation. Office cleaning schedules can be adapted to better meet the needs of customers whether this is identifying operational peaks, or arranging job allocations based on the planned usage of meeting rooms. Moreover, it enables an immediate response in the case of unforeseen accidents and spillages, minimising the required clean up time and promoting a clean and hygienic working atmosphere.Workplace Hygiene The swine flu epidemic has brought hygiene to the forefront of people's minds, with companies and employees alike looking at ways of minimising the spread of the disease. What it has highlighted is the ongoing need for proper hygiene within the working environment to protect staff's health from dirty and germ-ridden surfaces and equipment. Therefore, any changes to an office cleaning schedule need to take into consideration employee welfare and the implications of any reduced levels of hygiene.The cost of absenteeism to UK companies is considerable, with 11 billion lost each year due to sickness, and this figure is likely to have been even greater over the past twelve months. A large percentage of that is due to bacteria and germs being picked up by people in the workplace.Desks and office equipment are in fact a breeding ground for germs and bacteria. For example, a toilet seat has on average 47 microbes per square inch compared to a telephone that has around 25,000 and a keyboard with 3,300. This is hardly surprising when you consider that toilets are cleaned regularly, but most people don't think about their office desk and the equipment on it. As a result, there can be up to 10 million bacteria on the typical desk, and this can include Ecoli, MRSA Winter Vomiting bugs and now of course Swine Flu.Regular sanitising of IT equipment and hard surfaces is a must to reduce the spread of bugs, viruses and diseases. Also, taking time to educate employees about the personal and business risks will encourage better personal hygiene and working practices.Waste Management Recycling is now an important consideration for all companies who are under legislative, corporate and social pressure to reduce the impact their operation has on the environment and wider community. Therefore, there is an opportunity to take an integrated approach with the office cleaning operation to adopt effective waste management procedures to keep time and cost pressures to a minimum.Over the past few years, the cost of dumping rubbish at landfill sites has been increasing 25 per cent annually, and this is unlikely to change moving forward. Therefore, there are wider cost savings available for those businesses that can achieve high levels of recycling. Companies can also receive money back for waste paper, so this represents an added kick back.By integrating waste management with an existing office cleaning operation, companies can benefit from added value resulting from efficient waste segregation and better-managed processes to make significant time and cost savings. It is possible to tap into the expertise of office cleaning companies to increase levels of recycled office and operational waste including paper, confidential paper, ink cartridges and food waste. Outsourcing And A Partnership Approach Some companies may consider that they can reduce costs by taking their office cleaning operation back in-house. However, organisations should not underestimate the knowledge and expertise possessed by office cleaning companies and the ability this provides to focus on core activity.Most office cleaning companies will have access to specialist cleaning equipment that offers added efficiency benefits. Battery powered, low noise vacuum cleaners are essential for daytime cleaning operations, whilst microfiber cloths not only reduce cleaning time and improve results, but also minimise the use of polish and other cleaning agents.There are also many hidden costs associated with in-house office cleaning operations. For example, companies will need to organise appropriate training for internal office cleaning staff and also take into consideration holiday cover. Furthermore, companies will not have the same buying power as office cleaning companies, so equipment and cleaning product costs will also be higher as a result.Office cleaning companies often widen opportunities to benefit from a multi-service solution. Many office cleaning companies are either part of a larger group or have partners in place to deliver an integrated service offering. Therefore, companies can access a wide range of complementary services to help achieve additional cost savings.Simply slashing office cleaning budgets is not necessarily the most effective means of lowering overheads, so it is worth taking a step back and considering all the options available and what issues need to be considered. What is important is that whatever steps are taken do not negatively impact on a business' core activity.
7 Things a Housekeeper Won't Tell You, but Wants You to KnowMinneapolis MN 55458
Another service that adds value for a customer is conducting inspections after the janitorial services are provided. This takes cleaning accountability to a whole new level. The job of inspecting a building for cleanliness is very important. It can make the difference in keeping or losing an account.
We personally conduct all inspections and are thorough, fair and honest. After all, we would rather catch a problem before the customer does!
Tips For Office Cleaning
Many people have never had to hire office cleaning services before. A lot of people start their businesses with the assumption that they will keep them clean without hiring a professional company to do the work and they quickly discover that the cleaning of a business is a full time job. If you want to do the work that you opened your business to do, and still have time for a private life, you need to hire office cleaning companies to help you out.Office cleaning companies generally offer packages to their clients. A package will consist of a specified number of people coming to your business on specified days to perform specified tasks. These packages can usually be customized because each commercial property will have a different number of windows to clean, bathrooms to clean, and different types of floor coverings to care for. Take stock of your commercial property so you can answer the questions the representative of the office cleaning company asks when you are trying to choose services to include in your package. Make note of the following things:• The total size of the commercial property to be cleaned • The number of bathrooms in the building • The number of windows in the building • What types of floor coverings will they be cleaning • Will they do any exterior cleaning • How many rooms is the space divided into • How many plants are there to care for • What type of wall coverings are in the buildingWrite down all of this information so you can talk with the company representative and create a cleaning package that will give you the best service at the best price.You will need to choose how often the service will come to your offices and whether they will come during hours of operation or after hours to do their work. Most of these service providers are very flexible with the hours they work. If your business handles things of a delicate nature you might require the service you hire to provide background checks on their employees. Many companies that need to protect confidential information request their service providers to supply these background checks.You are hiring the services of a company and if you have a problem with one of the employees working for that company you should address your company representative and not the employee. There is a chain of command and you will be expected to follow that chain of command when it concerns complaints about employee services.